We are specialists in delivery to ironmonger/hardware and small electrical household appliance chains. We deliver on a daily basis and are very knowledgeable about the types of deliveries to be made, and for this reason we have clients who have been loyal to us for over 20 years.
Knowledge of the channel and its clients and customers provides added value to its business transactions. We are experts on your distribution channel. We provide a wide range of services that have been developed based on the experience gained making deliveries on a daily basis to multiple consignees. We analyse the difficulties and requirements of each client in order to create a made-to-measure distribution program, which is supported by your sales representative at all times, who also will assess your needs and present you with a personalised logistics plan.
Our service is recognised for the Trust and Confidence generated by our customer service team. Transparent and personalised. Integra2 has Key Account Managers available who are responsible for providing both proactive monitoring and continuous support to the client in their transport operations. Anticipating, reacting and later providing solutions is an intrinsic value in their job, avoiding unnecessary worry for the client and taking care of their interests within the organisation.
The technological and information systems development that we make available to the industrial sector makes it easier to provide them with urgently required information about their shipments. In fact, according to our quality KPI, the delivery note or POD is scanned and available on the Web in less than 24 hours, once the delivery has been made, in 99.9% of cases.
Other available complementary services are the electronic packing-list, the request to pick up in another place, on line scheduling of pick ups, cash on delivery, shipment documentation management and fully comprehensive good insurance.